Privacy Policy

Fast Forward IT ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through ffwdit.com (the "Site"), how we use and share it, and the choices available to you. By using the Site, you agree to the practices described in this policy.

Information we collect

We collect information you provide directly to us, such as your name, company, email address, phone number, and message when you submit our contact form, and any information you provide when booking an appointment through our online scheduling tool. We also collect standard technical information automatically when you visit the Site, such as your IP address, browser and device type, pages viewed, referring page, and the date and time of your visit.

Cookies

We use cookies and similar technologies on this Site. Cookies are small text files stored on your device by your browser that help the Site operate properly, remember your preferences, and support features such as our online appointment scheduler. We may also use analytics tools to help us understand how visitors use the Site, such as which pages are viewed and how visitors found us. Most browsers let you block or delete cookies through their settings, though doing so may affect how parts of the Site function.

How we use your information

We use the information we collect to respond to your inquiries and requests, schedule and manage appointments, operate, maintain, and improve the Site, and communicate with you about our services. We do not sell your personal information.

How we share your information

We do not sell or rent your personal information. We may share information with service providers who help us operate the Site and run our business, such as our website hosting provider and our online scheduling provider, solely so they can help us provide our services. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

Data retention

We retain the information you submit for as long as reasonably necessary to respond to your inquiry, provide our services, and comply with our legal and business obligations.

Your choices

You may ask us to access, correct, or delete the personal information we hold about you by emailing info@ffwdit.com. You can also control cookies through your browser settings, as described above.

Children's privacy

This Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

Security

We use reasonable administrative and technical safeguards to help protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact us

Questions about this policy can be sent to info@ffwdit.com or (949) 535-1400.